If you are not satisfied with the course you are doing and wish to transfer to another education institution, before you make the decision to enrol with another institution you should be aware that there are rules about what you can or cannot do.
If you haven’t completed six months of your principal course (the main course of study you are undertaking), Australian legislation says that you can only change institutions if:
- your New Era Institute can no longer provide the course you enrolled in, or
- you have a letter from New Era Institute saying they will release you, or
- you have a government sponsor and that sponsor writes a letter saying they support your change of course.
In other words, you will usually need New Era Institute’s permission if you want to transfer before you have completed six months of your principal course.
New Era Institute can only provide a letter of release if:
- you have a letter from another institution saying they have made you an enrolment offer
- where you are under 18, you have the support of your parent or legal guardian, or the institution wishing to enrol you says they will take responsibility for your welfare.
You should read and understand New Era Institute’s transfer policy, as it clearly states the reasons that you may or may not be granted a transfer. New Era Institute must assess or consider your request to transfer against this policy.
If you are not satisfied with New Era Institute’s decision, you can appeal through our internal appeals and complaints handling process. If you are not satisfied with the outcome of that internal appeal process, your options are outlined in the question below, How do I make a complaint and getting help.
If you are thinking about changing your course, you need to ensure that you continue to meet the conditions of your student visa. Further information about the impact of changing courses or education institutions is available on the Department of Home Affairs website at www.homeaffairs.gov.au