Have you ever thought how the final ITIL Framework deliverable will look like as a mind-map?
I created bellow mind-map to simplify ITIL framework Processes, Documentation, Added Value and a selective KPIs.
I experienced in many different organizations the early discovery steps of understanding current IT environment or maybe aligning a new business strategy to create an IT Service Strategy from scratch, through Design, Transformation and live Operation, and to continue the whole cycle by Continual Service Improvement process in place, I will say it is more exciting than difficult professional journey to enjoy.
Let the mind-map say more:
