If Yes, which visa do you hold? StudentTouristWorking HolidayOther

Payment
The letter of offer is conditional until all other documents stated on the letter of offer are provided. Once New Era Institute has received all the documents. Students are required to make the payment stated on the letter of offer. (See terms & conditions below). Signed International Student Acceptance Agreement must be submitted with the payment of the fees requested on the letter of offer to New Era Institute nominated Bank account.
Bank transfer confirmation must be provided with the Signed International Student acceptance agreement via email admissions@newerainstitute.edu.au
A processing fee applies if you pay by Credit Card/PayPal. Student’s full name and student ID must be used as a reference for your transaction.
TERMS & CONDITIONS
Fees and charges
▪ On accepting the letter of Offer, 1st payment is 50% of total tuition fees and an enrolment fee (non-refundable) and a Learning Resources fee including textbook as stated on your Letter of offer. This payment is due before the commencement of the course (upon signing the international student acceptance agreement).
▪ Tuition fees and charges must be paid and payment confirmation must be provided in order to obtain an eCoE and to secure a place prior to course commencement date.
▪ The balance of the tuition fees is scheduled to be paid as per the Tuition Instalment schedule. The tuition fee must be paid by the due date. If tuition fees are not paid by the due date, a late fee of 10% per instalment will occur.
▪ The overdue fees are tracked by a debt recovery agency. This may lead to a legal action taken against a student. The enrolment will be cancelled and reported to DHA. A processing fee + Debt collector recovery fees apply.
▪ Tuition fees must only be paid to New Era Institute. New Era Institute will not be responsible for any fees paid to an agent or third party. Tuition fees only cover the charges for tuition. Tuition fees DO NOT cover the charges for accommodation placement, airport pickup, transport, living expenses, textbooks, stationery, and equipment. Individual payment plans can be organised upon request on an individual student basis.
▪ Learning resources fee consists of: (This may vary based on the type of the course): (Unlimited student support sessions, access to free wifi, first aid workshop & issuance of its statement of Attainment (SOA), e-learning materials/access to Moodle, handouts, excursions materials, consumable materials, work placement materials and workshop preparation, Work Placement insurance, tools and kits, USB and textbook) and charged as stated on the letter of offer. Printing Service, Work placement uniforms and some kits are not included in this fee. Students are required to read the course information prior to enrol which can be found at www.neweraintitute.edu.au
▪ In competency-based assessment, the student will always be offered re-assessment opportunities. Students will be charged a fee of $50 for missing to submit on due date and for re-submission for each assessment event during a unit. The resubmission fee is to cover the cost of guiding the student toward competence. The re-assessment service includes individual guidance to prepare the student for the re-assessment. Resubmission fee (Re-assessment) is available on “Other Charges” section on New Era Institute Website www.newerainstitute.edu.au.

Cancellation & Refund Policy - Student Default
1. Student Default applies in the case where the course starts on the agreed start date but the student does not start on the agreed start date and has not previously withdrawn from the course or advised of visa cancellations in writing within an agreed time period prior to the course start date or the student cancels or withdraws from the course either before or after the agreed starting date. The following refund conditions apply.
▪ Refund of paid tuition fees paid and learning resources fee paid if the student visa was refused by the Department of Home Affairs (DHA). (Enrolment fee is non-refundable) and a charge of $250 (NEI admin & banking processing fee apply).
▪ 70% refund of tuition fees paid if the student cancels 28+ days before the course starts. (Enrolment fee is non-refundable) and NEI processing fee of $250 of each issued COE.
▪ 50% refund of tuition fees paid if the student cancels within 28 days (Enrolment fee is non-refundable) and NEI processing fee of $250 of each issued COE.
▪ zero% refund of all fees paid applies if the student cancels on or after the course commencement date. NOTE: In cases where visa refusal was a result of fraudulent, forged document(s) or misleading information, all fees paid will be forfeited and no refund will be considered under any circumstances. The agreed starting date is the date the course was scheduled to start or a later date agreed between New Era Institute and the student.
2. New Era Institute will make a refund in Australian Dollars only within 4 weeks (28 days) of receiving a completed written claim by the student in accordance with the Terms and Conditions as outlined in this Enrolment Form. Refer to the Fees and Refunds Policy.
3. All refund considerations will be strictly limited to the fees which New Era Institute has actually received from the student. The following items are not refunded: - Enrolment fee - Bank charges - Overseas Student Health Cover (OSHC) (once issued and up on arrival of the student, OSHC is non-refundable) - Accommodation and other domestic services that cannot be offset by providing the services to someone else
4. New Era Institute will make the refund available to either the student or the student’s representative as identified in the Enrolment Form as per the ESOS Act Regulation 3.19.
5. When students are enrolled in package courses, in the event of a cancellation or withdrawal, a refund will be granted based on the fees and Refunds Policy.
6.Cancelled and reported students to DHA with overdue fees are tracked by a debt recovery agency. This may lead to a legal action taken against a student. A processing fee + Debt collector recovery fees apply. Refer to Fees and Refunds Policy.
7. Tuition fees and other charges are not transferable to another student or institution.
8. Personal insurance and student expenses are not included in the fees quoted and are the responsibility of the student.